Terms & Conditions

Terms & Conditions

By accessing and using this website, you agree to comply with the following Terms & Conditions. We reserve the right to update or modify these terms at any time without prior notice.

Product Information

All products listed on this website, including Dental, Beauty, Ophthalmic, Cardiovascular, and other surgical instruments, are intended strictly for professional use. Product descriptions, specifications, and images are provided for reference purposes only, and actual items may vary slightly due to manufacturing improvements. It is the buyer’s responsibility to ensure that the products ordered are suitable for their intended use.

Orders & Payments

Orders are processed only after full payment is received and confirmed. Customers are responsible for providing accurate billing and shipping details at the time of purchase. Accepted payment methods will be displayed during checkout.

Shipping & Delivery

Once payment is confirmed, orders are generally processed within 24–48 hours. Bulk or customized orders may require 10–14 working days for dispatch, depending on manufacturing timelines. Shipping charges are calculated at checkout based on location and order volume, and free delivery may be offered during promotional periods or on qualifying orders. Customers will receive confirmation once their order has been shipped.

Returns & Replacements

Returns are accepted only for unused, unopened, and undamaged products within seven (7) days of delivery. Customized or bulk-manufactured items are non-returnable unless proven to be defective. If a product is found to be faulty or incorrect, the customer must contact our support team within 48 hours of receipt for resolution.

Warranty

Our instruments are manufactured with high-quality materials and workmanship, and select items may carry a limited warranty. However, the warranty does not cover damage caused by misuse, mishandling, or improper sterilization.

Liability Disclaimer

We are not responsible for any misuse of surgical instruments or for damages arising from improper handling. All products must be used by trained professionals in accordance with established medical and safety standards.

Intellectual Property

All website content, including text, images, logos, and product descriptions, is the property of [Your Company Name] and may not be reproduced, copied, or distributed without prior written consent.

Governing Law

These Terms & Conditions are governed by the laws of Pakistan (or your applicable jurisdiction). Any disputes arising shall be resolved exclusively in the courts of [Your City, Country].

Contact Us

For any questions or concerns regarding these Terms & Conditions, please contact our support team via Email or WhatsApp.

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